How to Clear Your Cache

Knowing how to clear your cache is important if you continue to get an error message. Your computer may be caching the error that you received previously. In most cases, each time you open a web page, the page and all its files are sent to the browser's temporary cache on the hard drive. If that page or file contained on that page (e.g. a picture) needs to load again and has not been modified, the browser opens the page from your cache instead of downloading the page again. Cache saves you lots of time, especially if you use a modem, and can also help save the website owner on bandwidth. Below are steps to clear your computer's cache:

• Clear Your Cache using Internet Explorer
• Clear Your Cache using Google Chrome
• Clear Your Cache using Safari

If your browser is not listed, see additional instructions. 

Clear Your Cache using Internet Explorer

1. Open Internet Explorer
 
2. I.E. 8: from the tools menu, choose Internet Options I.E. 9: In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options
 
3. On the General tab, under Browsing history, click Delete
 
4. Un-check the "Preserve Favorites website data" box
 
5. Check the Temporary Internet files, Cookies, and History box
 
6. The Form data, Passwords, and InPrivate Filtering data boxes may be left unchecked. If you want to delete this data from your computer, you would check the boxes.
 
7. Click Delete
 
8. When finished, click Ok to return to your Internet Explorer window
 
9. Close the Internet Explorer window and re-open it.

Clear Your Cache using Google Chrome

1. Customize and control Google Chrome- select settings: In the upper right corner, click the small icon with three vertical dots (to the right of the "G" icon)
 
2. In "Search Settings" type "cache" and click enter
 
3. Select "Clear Browsing Data- Clear History, cookies, cache, and more"
 
4. Check the "Browsing History", "Cookies and other site data" and "Cached images and files" box
 
5. Click "Clear Data"
 
6. Close the Google Chrome window and re-open it.
 

Clear Your Cache using Safari

1. Go to Settings > Safari
 
2. Tap Clear History and Website Data.