Sev-1 - Investigating - Outbound Email Failure

Dear clients, we are currently experiencing an outage in our inbound and outbound email service, which is affecting the delivery of alerts, cases, incentive emails, period-end reports, quick score reports, and favorite reports. Our team is actively investigating the issue to restore services as quickly as possible. We apologize for any inconvenience caused and appreciate your patience during this time. [10:43 JUL-30-26 ]